| Whirlwind | 15 Dec 2016 4:51 a.m. PST |
Browsing em4 miniatures site link the Combat Zone range has a strange "Catalog Suspended" tag – what gives? |
 Editor in Chief Bill   | 15 Dec 2016 5:58 a.m. PST |
em4 doesn't seem to be answering emails any more, either. I think something's up there. |
| Prince Rupert of the Rhine | 15 Dec 2016 6:14 a.m. PST |
Didn't EM-4 move most of their miniatures over to Moonraker miniatures I think its still EM-4 just under a different name link |
| Whirlwind | 15 Dec 2016 6:42 a.m. PST |
Thanks Prince Rupert And following that lead, I have found the plastic ones here: link |
| Moonraker Miniatures | 15 Dec 2016 7:25 a.m. PST |
em4 IS answering emails. I know because they come to me first… When did you email and what was it about? Doug |
| Garand | 15 Dec 2016 8:18 a.m. PST |
Hoping EM-4 isn't in trouble. They're my primary source for plastic bases. I'd really hate to have to go to GW for that stuff… Damon. |
| Cosmic Reset | 15 Dec 2016 8:43 a.m. PST |
Just want to offer that my experience with Moonraker, both e-mail and orders, has been excellent. |
| Moonraker Miniatures | 15 Dec 2016 1:15 p.m. PST |
Just to be clear. The em4 website is suspended because of an IT issue. The mail order part of the business moved premises about a month ago and there are still niggles and settling in problems that crop up and need sorting out. And then there's major issues like this current IT one. Emails to em4 should come through without problem because they come to me and I'm in a different location to the warehouse/mail order with different internet connection etc. So if you have any questions, emails will get through. As things at the new premises settle down, em4 will resume it's customary excellent service. Meanwhile, Moonraker is unaffected by any of these problems. Doug |
| alien BLOODY HELL surfer | 15 Dec 2016 4:28 p.m. PST |
Can't see Combat Zone nor the plastic sci-fi nor fantasy models on the new site Doug? |
| Whirlwind | 15 Dec 2016 4:47 p.m. PST |
They are on this other site: link |
| Editor in Chief Bill | 15 Dec 2016 5:24 p.m. PST |
Emails to em4 should come through without problem because they come to me and I'm in a different location to the warehouse/mail order with different internet connection etc. So if you have any questions, emails will get through. Do you mean the enquiries@em4miniatures.com address? I've just sent an email, will see if I get a reply… |
| Stryderg | 15 Dec 2016 5:45 p.m. PST |
I got that catalog suspended message. The next day it was up. I ordered some of the plastic spaceships and my credit card's been billed. Just waiting for a package now. (It's only been a few days and they're half way around the world, so I'm not worried yet.) |
| Moonraker Miniatures | 16 Dec 2016 9:40 a.m. PST |
Do you mean the enquiries@em4miniatures.com address? I've just sent an email, will see if I get a reply Reply sent….! Doug |
| Moonraker Miniatures | 16 Dec 2016 9:41 a.m. PST |
…..so I'm not worried yet Don't be worried – you'll be fine…. Doug |
| Moonraker Miniatures | 16 Dec 2016 9:42 a.m. PST |
Can't see Combat Zone nor the plastic sci-fi nor fantasy models on the new site Doug? Correct – I'm only doing the metals on Moonraker. Doug |
| Ed the Two Hour Wargames guy | 17 Dec 2016 7:36 p.m. PST |
Anyone doing the pre-painted anymore? |
