"E-Bay payment question." Topic

I've recently started selling on E-Bay and have a question about getting paid.

I had a sale end Monday and most of the items were paid for and delivered or are in the pipeline. Except one buyer.

No word from him at all. Yesterday, I sent out a reminder with a copy of the invoice that was sent out Monday.

My question is how long do you usually give with no response before you lose hope?

About ten days then I'll go to eBay for help.

A lot of people put in their ads that they expect to be paid in three days.

I think that's pretty standard.

Perhaps he's away for some reason, or forgot about the purchase.

I'd send him a nicely worded reminder message.

You say on Monday. Its Saturday now. Submit a ticket to E-bay if you haven'y already.

Three'ish days is definitely normal.

In my limited experience I have seen payments within the three day window. Actually, I a little worried that something happened to the buyer. He has an outstanding rating and all positive comments.

Sometimes payments fail, especially on the mobile apps, without the buyer spotting it. Just message the guy, give him a couple of days then open a case.

3 Days.

Usually I do the following -

Sunday Night – All my auctions end.
If customer has won multiple auctions I will send an invoice once all bidding has been finished for the week. Usually that night or Monday morning so that they have the correct shipping amount.

Tuesday Night
If I have not been paid by Tuesday for a "single item" auction, I send out an invoice as a reminder.

Thursday, I will send out a message through Ebay asking if they are having an issue or need more time.

If I do not get anything by the next Sunday, I go through the Ebay process.

Oddly, most of the time a person who is delayed was because of a death in the family and they could not respond to emails. Not sure if its true or just a convenient excuse people like to use. A couple have been on vacation.

I do have one customer who likes to wait a week to see what I am putting up for auction next in hopes of combining shipping, so I have been just sending him messages instead of jumping on the ebay button.

haywire,

I am inclined to believe there is something going on along the same lines (death in the family) since the buyer has such a good rating (100% with 74 positives in the last 12 months) Looking at his feedback this delay is out of character.

I may be to trusting, however, I'm just not ready to do something yet.

Anyway, another e-mail out this morning.