"Spectre Miniatures shipment" Topic

8 Posts

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21 Jul 2016 9:04 p.m. PST
by Editor in Chief Bill

Removed from The Industry board
Crossposted to Consumer Affairs board

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basileus66	21 Jul 2016 6:31 a.m. PST
Hi After reading numerous complaints against Spectre Miniatures shipping times, I must say that my experience has been the opposite. I made an order about a week and a half ago and at every step of the process I've been informed on the status of my order (very good communication). Shipping time has been more than reasonable, as I've received the miniatures today. They are gorgeous sculpts. If Spectre had problems with the shipping, they are in the past. I am a very satisfied customer and will buy again from them. Best Antonio Madrid, Spain
Cyrus the Great	21 Jul 2016 9:57 a.m. PST
My friends got the rest their figures from the kickstarter earlier this week and are satisfied. I'm still waiting to hear from my one acquaintance, but it seems things have changed for the better.
The big e	21 Jul 2016 12:42 p.m. PST
Months and no product and no response. This is the first time I have been ripped off. Guess I have been lucky…that and a lot of vendors are really honest. But this company? I advise to stay away at all costs!
Editor in Chief Bill	21 Jul 2016 9:03 p.m. PST
I talked to them about the money they owe me, but they haven't paid me yet.
basileus66	22 Jul 2016 6:44 a.m. PST
Not my experience. I have received my products in time and have not any troubles, neither with the shipment nor with the comms with the company.
The big e	22 Jul 2016 8:56 p.m. PST
Glad to hear someone had good luck. We are putting in a complaint with our credit card company. First time we have ever been deliberately stiffed. Got a few responses that they would send the product then nothing….
Spectre Operations	23 Jul 2016 3:43 p.m. PST
Hello all, Egoodlander – you have not been deliberately stiffed or ripped off, this is obviously a breakdown in communications. Please drop us a line on info@spectreminiatures.com and we will sort out whatever the issue is. It sounds like a legacy problem that we will remedy. Bill – you should have an email in your inbox discussing the invoice you have sent us. Please respond and we can discuss it further on email. Remainder – thanks for your support. As mentioned elsewhere, we are a small business working hard to build our range and provide quality miniatures to gamers. We can be reached on the email above to discuss any issue, request or suggestion.