"Company B poor quality?" Topic
9 Posts
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Don Perrin | 08 Sep 2015 4:17 p.m. PST |
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Redroom | 08 Sep 2015 4:53 p.m. PST |
I received 2 of the same side of tank treads once, but Lon was able to get them switched out (another customer had the same problem, but with doubles of the treads from the other side – weird coincidence eh). The model itself was very clean, very minor use of green stuff. |
idontbelieveit | 08 Sep 2015 6:10 p.m. PST |
Not in my experience either. |
Joes Shop | 08 Sep 2015 6:25 p.m. PST |
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BAMeyer | 08 Sep 2015 6:53 p.m. PST |
Over the years we have upgraded our packaging twice to protect resins in shipping. We have also worked with our casters to keep molds updated. We inspect as closely as possible. There are still times that pieces slip through that shouldn't. All three Company B partners are gamers and know exactly the disappointment of receiving a product below our expectations. That is why we have never failed to replace any Company B product a customer was not happy with. Perfection is a goal we seek but we realize success is fleeting. So we offer the best customer service we can to close the gap. Bruce Company B |
Old Glory | 08 Sep 2015 9:02 p.m. PST |
Never had one single problem with a company b product. Regards Russ Dunaway |
Jeff Ewing | 09 Sep 2015 4:27 a.m. PST |
In one out of perhaps a dozen purchases there was a missing part, which Lon and Bruce made right the same day. Excellent models and excellent customer service for my money. |
GROSSMAN | 09 Sep 2015 11:38 a.m. PST |
Looks like trolling to me… |
Disco Joe | 09 Sep 2015 3:26 p.m. PST |
Never had a problem. Fine people to do business with. |
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