"Fantastic Service from Footsore Miniatures" Topic
1 Post
All members in good standing are free to post here. Opinions expressed here are solely those of the posters, and have not been cleared with nor are they endorsed by The Miniatures Page.
In order to respect possible copyright issues, when quoting from a book or article, please quote no more than three paragraphs.
For more information, see the TMP FAQ.
Back to the Consumer Affairs Message Board
Areas of InterestGeneral
Featured Hobby News Article
Featured Link
Featured Showcase Article
Featured Profile Article Meet the winner of our recent contest.
|
| TheKing30 | 03 Aug 2015 6:07 p.m. PST |
Good evening This story has such a nice ending that I have to share it. At Historicon, I had a friend of mine pay for some minis at the Footsore booth. The minis were paid for and were supposed to be shipped. Something went wrong and I never got the order. I was able to speak with Footsore's customer service rep Andrew. He was able to put me in touch with Bill Thornhill (the owner). I explained my plight to Bill and he understood what happened. Today I got my minis, plus a couple of extra packs – that in of itself is amazing. But here is what impressed me the most…. there was a hand written thank you note inside the package. I was blown away by that. In this age of electronics, someone actually took the time to write a note thanking me for my patience while this got worked out!! To Bill, Dan and Andrew at Footsore Miniatures – THANK YOU GUYS!!!!!!!!!!!! |
|
goes to sea with the Terrain Mat.