| sumerandakkad | 02 Aug 2015 4:16 a.m. PST |
Does anyone know of problems at Rapier?
I ordered a Hittite army mid-June and despite a follow up email still haven't heard anything from them. There was no mention of a holiday being taken so am wondering where I stand. Any suggestions? |
GildasFacit  | 02 Aug 2015 11:19 a.m. PST |
I'm having trouble contacting them by e-nail too, not a missing order but a job I'm doing for them. They planned to be at 'The Joy of Six' in Sheffield earlier this month, does anyone know if they were there or not ? |
| johnskot | 03 Aug 2015 3:16 a.m. PST |
They were at the joy of Six and might be a bit behind as the show was very busy.
The email might be getting spammed.
I had a number somewhere, if I can find it I will give them a ring and point them at this post. |
| sumerandakkad | 03 Aug 2015 9:12 a.m. PST |
Thank you johnskot, most helpful. |
| GildasFacit | 03 Aug 2015 11:17 a.m. PST |
Yes, thanks from me too. I can be contacted by PM here on TMP or by phone (details on the website) if e-mail is a problem. Tony of TTT |
| sumerandakkad | 15 Aug 2015 10:53 a.m. PST |
Still no contact from Rapier so had to start a dispute through PayPal. Still no answer through that medium either. Disappointed.
I hope he hasn't had some kind of accident or illness.
Hope it ends well. |
| williamb | 22 Sep 2015 6:33 p.m. PST |
I have had good service from Rapier previously. However, I placed an order about the same time and have not received a reply. I have also started a dispute with paypal. If the dispute is not resolved within three days, then I will escalate the dispute to a claim. |
| williamb | 23 Sep 2015 5:48 p.m. PST |
Does anyone know if Rapier was at Colours on Sept 12? Rapier is also supposed to be at Derby World Games in Donnington on Oct 3 |
| sjwalker38 | 24 Sep 2015 4:57 a.m. PST |
They were at Colours IIRC |
| williamb | 07 Oct 2015 11:36 a.m. PST |
just received a reply from Rapier today with apologies. Order problem is being sorted. |
find wargaming inspiration in his DNA results? Probably!