"Hotz Mats, fantastic service" Topic
11 Posts
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French Wargame Holidays | 16 Apr 2015 5:48 p.m. PST |
Fantastic service from Eric at Hotz mats, Ordered at Hotz mat last week of March, I ordered a special order for 1/72 Flight of Fokkers, from order to delivery to Australia 15 days, the mat arrived yesterday, will be in service this weekend for our clubs bloody April Ww1 aircraft game. A big well done to Eric and the team Cheers Matt |
poiter50 | 16 Apr 2015 6:08 p.m. PST |
Now that is something you don't hear very often. Great mats all the same. |
Oddball | 16 Apr 2015 8:28 p.m. PST |
I've ordered 6 mats from Hotz, never had to wait more than 6 weeks. |
Garryowen | 17 Apr 2015 3:19 p.m. PST |
Then why all the complaints? Doesn't he fill orders in the sequence he gets them? Tom |
GreyONE | 22 Apr 2015 6:12 p.m. PST |
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HobbyGuy | 19 May 2015 1:22 p.m. PST |
I ordered a custom mat 4 months before Christmas. 6 months after Christmas with discussion, no mat. Money returned. Not a hard mat either. |
brelly | 19 May 2015 2:14 p.m. PST |
I believe he is very hit or miss. I ordered the trench line mat a couple of years ago and it took 6 months to deliver. That saying, it did turn up and was excellent quality. The biggest issue I had was that communication was non existent so you are left hanging not knowing if or when you will get your stuff. |
HobbyGuy | 19 May 2015 2:24 p.m. PST |
Yes I could wait weeks to get an answer. |
cyrus5 | 19 May 2015 10:24 p.m. PST |
Matt my mat only took six months! |
trailape | 24 May 2015 2:06 a.m. PST |
I just would not take a chance on service like that. 'Hit and Miss' isn't good enough when dealing with other people's money |
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