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"Has anyone done business with Terrain Mat recently" Topic


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Gear Pilot03 Apr 2015 5:48 p.m. PST

Has anyone done business with Terrain Mat in the UK recently? I'm interested in placing an order, but have seen a lot of negative feedback re: slow delivery and lack of communication. Have they gotten any better?

Thanks!

steamingdave4704 Apr 2015 2:18 a.m. PST

Not used them but I see website has notice in big red letters that they are seven weeks behind because of high volume of orders. Patience required!!!!

deephorse04 Apr 2015 3:00 a.m. PST

That notice has been there for quite a while now.

Vintage Wargaming04 Apr 2015 3:00 a.m. PST

I've emailed them twice recently with an information request for what would have been a definite order and they haven't bothered to reply. I can only assume they don't want the business.

Hampshire Hog07 May 2015 4:00 a.m. PST

I had a custom sized mat made recently (10x5) and it took a lot less than 7 weeks. Communication was great and had no probs at all. A good quality mat to boot.
Best way to contact them is just pick up the phone.

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