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""Wargames + Miniatures Game Store" order problems" Topic


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695 hits since 25 Mar 2015
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epos68 Inactive Member25 Mar 2015 7:17 a.m. PST

I would like to express my disapointment about "Wargames + Miniatures Game Store" for their online order service to Greece . I ordered in July 2014 an amount of items (about 100euro) , paid them via paypal and never received them. I have sent many emails for explanations and received one answer not to worry. They said everything is ok and i will have my order before Christmas,then before February. Nothing has happened until now and they do not respond to my emails anymore! I think my case is lost and hope this will not happen to any other consumer !

epos68 Inactive Member25 Mar 2015 7:22 a.m. PST
Mako11 Supporting Member of TMP Inactive Member25 Mar 2015 2:04 p.m. PST

File a claim with Paypal.

They've increased the length of time to file a claim from the 30 – 45 days it used to be limited to.

Not sure when that occurred, but at the very least it makes Paypal aware that the company has issues.

epos68 Inactive Member26 Mar 2015 6:54 a.m. PST

I did that after three months and they said to me that i am out of date !

epos68 Inactive Member22 Apr 2015 2:44 a.m. PST

Despite the delay, i received my order today! Really,i'm very happy about it! The problem was the postcode, told me from the post office! There was a change with the regions, which i did not know ! Thanks anyway, was not your fault!!!

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