"Black Tree Design UK- great service!" Topic
4 Posts
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DanWW2 | 21 Nov 2014 1:00 p.m. PST |
I'm well aware of the issues surrounding BTD going back at least a decade, and that there have been big differences between the UK and US arms of the company, but credit where it's due, I've put three platoon- sized orders in over the past few weeks and received them all, in full, in a matter of a couple of weeks. Not super- fast delivery, but all three were ordered during (one of their many!) sales, and a query was answered very promptly by email. They do make some very nice metal WW2 figures, which can work out cheaper than plastics if you time your purchases around their sales, so credit where it's due! |
Gangrel | 21 Nov 2014 2:31 p.m. PST |
Yep, my last few orders have been turned round promptly, without problems, and with great customer service. We'd be quick to gripe if things went wrong, so we ought to just as quick to praise when it's relevant. |
Micman | 21 Nov 2014 5:39 p.m. PST |
While I am still waiting for my order from BTD US, I have had several emails letting know why there would be a delay. As of now only about 5 weeks since I ordered. So for me the jury is still out, but I am expecting to be very happy when the order gets here. |
PCS Dane | 22 Nov 2014 9:59 a.m. PST |
Had great service from BTD recently, and posted here as well… However, there seems to be no change in the manufactorer's listing! |
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