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"Titan Military Miniature Products - Still in Business?" Topic


6 Posts

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1,120 hits since 21 Sep 2014
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Comments or corrections?

Buckeye AKA Darryl21 Sep 2014 8:14 a.m. PST

Sent these fine folks an email several days ago with no reply. I had ordered some 1/1200 scale ACW ships from them a few years ago, and was going to order more, but the website is really clunky (pop-ups, slow, etc.) and was worried they may be defunct. With no reply to my email, I am concerned as to whether or not to place an order. Anyone know their status?

titanmmp.com

Personal logo optional field Supporting Member of TMP21 Sep 2014 9:05 a.m. PST

if you pay via paypal you have 30 days to file a complaint and get a refund.

DontFearDareaper Fezian21 Sep 2014 9:33 a.m. PST

If they can't be bothered to respond to your emails, I wouldn't take a chance. YMMV

TheKing3021 Sep 2014 10:32 a.m. PST

If they have a phone number, maybe try calling them? I wonder if your email got caught in a spam filter?

Buckeye AKA Darryl21 Sep 2014 11:22 a.m. PST

True, if I order, I do have recourse with PayPal if something happens. But I also wonder about a company that doesn't respond…doesn't bode well for their customer service along with their ability to fill an order.

Buckeye AKA Darryl22 Sep 2014 8:55 a.m. PST

I've placed my order using PayPal. Alas, the email address for payments is the same one I emailed days ago with no response…I hope that is not a sign!

I'll post here with my experiences with Titan as this order is either fulfilled or not fulfilled.

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