khurasanminiatures | 09 Aug 2014 11:21 a.m. PST |
We are traveling and thought this time we'd leave the store up but the orders are really piling up and our trip has just begun so I thought better of it and closed the store. Should reopen soon. Orders that are still outstanding will be processed as expeditiously as possible. WWI orders will be processed as soon as the stock is in -- should be this week (there are people home to accept shipments fortunately). |
Knight of St John | 09 Aug 2014 11:32 a.m. PST |
|
Stealth1000 | 09 Aug 2014 1:09 p.m. PST |
|
Gunner Dunbar | 10 Aug 2014 4:19 a.m. PST |
|
Legion 4 | 10 Aug 2014 7:30 a.m. PST |
|
BlackWidowPilot | 10 Aug 2014 10:54 a.m. PST |
Safe trip, shut of the cell phone, and enjoy yourself, Jon! Leland R. Erickson Metal Express metal-express.net |
grommet37 | 10 Aug 2014 2:36 p.m. PST |
You, sir, provide a fine product at a fair price, along with excellent service and continual innovation. Enjoy your well-deserved break from work and worry. Cheers. |
khurasanminiatures | 10 Aug 2014 3:24 p.m. PST |
Opinions vary on the excellent service bit but I'm very glad some are satisfied, so thanks for that. |
khurasanminiatures | 17 Aug 2014 11:02 a.m. PST |
And we're back! Will have the store opened in the next few days, have tons of stock that came in whilst I was away and also lots of orders backed up to catch up on -- a lot of them having been delayed waiting for that stock to come in! My casters either went to Historicon or were going crazy casting for people going to Gencon so I've been sitting on my hands for weeks waiting for restocks. |
Lion in the Stars | 17 Aug 2014 11:22 a.m. PST |
Huzzah! Hope you had a nice relaxing trip to supercharge your batteries for packing all those orders! |
Knight of St John | 17 Aug 2014 12:09 p.m. PST |
|
GGouveia | 17 Aug 2014 12:40 p.m. PST |
|
Grignotage | 17 Aug 2014 2:58 p.m. PST |
Welcome back! I swear, I always get the urge to browse your catalog whenever you go on break. Love your minis and your prices. I've always been pleased with your surface, too. |
Victor Kravenhoff | 29 Aug 2014 4:56 p.m. PST |
|
Bashytubits | 29 Aug 2014 11:11 p.m. PST |
|
Victor Kravenhoff | 29 Aug 2014 11:32 p.m. PST |
Thanks bashy, your awesome. |
Legion 4 | 31 Aug 2014 11:56 a.m. PST |
|
Cheomesh | 01 Sep 2014 6:12 p.m. PST |
Service is slow but I've always found it worth the wait. I do wish you could just disable the ordering and not the whole site though! M. |
Heinz Good Aryan | 02 Sep 2014 12:25 p.m. PST |
i have ordered several times and i think service is more variable than slow. one time i got the models three days after ordering!!! the next time it was a month. i guess it just depends….. i am a big boy and i can wait. they are little toy men after all. and some of the best out there imo….. |
McWong73 | 02 Sep 2014 4:44 p.m. PST |
He's back up now. Looking forward to what he's going to release next…fingers crossed for Four Nations blowers or the SPAR mech…or the Garn mech…or the Soriog vehicles… |
Lion in the Stars | 02 Sep 2014 6:48 p.m. PST |
I'm hoping for the Soriog vehicles, too. Those are awesome! |
khurasanminiatures | 06 Sep 2014 9:33 a.m. PST |
Websites offline for the weekend -- despite intense order packing throughout this week, we go into the weekend with a backlog of 73 orders and want to take the edge off that without getting in any deeper…. |
LoudNinjaGames | 06 Sep 2014 10:01 a.m. PST |
Wow, I was just looking at the site this morning. Please, Jon, find a way to help yourself with your success. Success should help you move forward with your business, not hold it back. Hope you get caught up soon. I love a lot of your stuff and need some of your modern tanks. -Eli |
khurasanminiatures | 06 Sep 2014 10:32 a.m. PST |
I'm sorry but I can't respond to the same criticisms over and over again. There isn't enough time! This is the way I have to run the company. There is no other way. |
LoudNinjaGames | 06 Sep 2014 10:40 a.m. PST |
If anything that was concern and sympathy more than criticism. Take it as you will. -Eli |
Duck Crusader | 07 Sep 2014 11:13 p.m. PST |
Myself I'm happier that you don't make promises you can't keep. I'd rather you expand, but I'm satisfied you know yer own limitations. |
tshryock | 11 Sep 2014 6:21 a.m. PST |
Is there any way you can leave the store open for "browsing" with a "sorry, not taking orders right now" message on all the pages? It's frustrating when I'm trying to plan out something and go to the site to check to see if your minis would fit what I need only to find the store closed. I understand you don't want orders piling up, but if there's a way to still allow browsing, that would be great. |
Legion 4 | 11 Sep 2014 11:53 a.m. PST |
Looking forward to those 6mm Jasmine Aliens ! |
khurasanminiatures | 12 Sep 2014 5:47 a.m. PST |
They're being cast right now, legion. |
Legion 4 | 12 Sep 2014 1:31 p.m. PST |
WOO !!!!!!! WOO !!!! |