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"Recent Dealings with Black Tree Design USA ?" Topic


10 Posts

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Bede1902501 Jul 2014 10:12 a.m. PST

I remember some time ago there being a great deal of negative feed back.

What are people's recent experiences with them?

Thanks.

Martin01 Jul 2014 10:47 a.m. PST

My last order (within the last year) arrived pretty quickly and complete.

Admiral Yi Sun Sin is my Homie01 Jul 2014 10:52 a.m. PST

I've purchased twice from BTD USA over the last 5 months.

First time I got everything within a week except one pack that was out of stock. I received an update before they shipped that those would not be included but sent along (post free) once they got them back in stock 2-3 weeks later or I could cancel that one part of the order. I elected to accept what they could ship now and then wait for the small pack. They were true to their word and I did get them as stated with a hand written "thank you" for waiting.

About a month later I ordered again and received everything within 2 weeks. May have been sooner. This was from a 35% off sale. Contents of this order, which was not small, were 100% correct and the quality of the castings were great. This was the Zulu Wars range.

Bede1902501 Jul 2014 11:03 a.m. PST

Thanks gentlemen.

nevinsrip01 Jul 2014 11:25 a.m. PST

Ordered several time from John and never had a problem. Good guy to deal with.

Who asked this joker01 Jul 2014 12:49 p.m. PST

Took advantage of their New Years Sale (50% off) and while service was slow, everything arrived within a month and a half. Asked for status after 3 weeks and got a prompt reply that they were swamped with orders. So, I definitely give them high marks. Good product and a fair price.

Big Red Supporting Member of TMP01 Jul 2014 1:00 p.m. PST

My experience has been like the Admiral's and Nevinsrip's.

Striker01 Jul 2014 3:33 p.m. PST

I got in on the D-Day sale and got my figures Saturday, I think it was. All accounted for and order fine. I'll be ordering from them again.

Brian Smaller01 Jul 2014 4:17 p.m. PST

I just ordered a lot of Zulus – I will let you know in due course :)

JonFreitag01 Jul 2014 4:22 p.m. PST

I ordered during BTD's recent D-Day sale. Order took about three weeks to deliver but everything arrived as ordered. I usually order during these big sales and order delivery can be sluggish as the increased demand really chokes the supply chain. Figures ALWAYS arrive, though.

saltflats192901 Jul 2014 8:07 p.m. PST

No problems over last 3 years. Some things are backordered esp during big sales but everything arrived within 6 weeks.

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