Cold Steel | 30 May 2014 2:19 p.m. PST |
Is Dragonhead Hobby in Allentown, PA, still in business? They were supposedly shipping an order on April 24, but since then, no troops and no response to multiple e-mails or phone calls. Now their phone number is disconnected. Anybody know what is going on with them? I hate to go the refund route through PayPal without hearing from them, but I am running out of time. |
Only Warlock | 30 May 2014 2:47 p.m. PST |
if their Phone is disconnected I would go for the Refund. |
Stosstruppen | 30 May 2014 2:57 p.m. PST |
According to their website they are moving locations. |
Stosstruppen | 30 May 2014 3:04 p.m. PST |
I clicked on the link to their ebay store (they have a grip of stuff listed) and discovered I have bought stuff from them on ebay before. |
Garand | 30 May 2014 6:19 p.m. PST |
I live in the area. Dragonhead lost their lease and are currently looking for a new location. They haven't found it yet. Historical trivia: their former location was in one of the old Vultee Aircraft buildings. Damon. |
custosarmorum | 31 May 2014 8:50 p.m. PST |
Nice bit of trivia, Damon. I grew up in Allentown and my mother worked at Vultee on the TBY Sea Wolf torpedo bomber during the war. |
Garand | 01 Jun 2014 8:38 p.m. PST |
This is about to drop off the page, but if the OP is still interested, Dragonhead has a new location. I've inquired about whether they have the phones hooked up, but might not be a bad idea to try calling tomorrow. Don't know if the number will be the same or not. I will share when I find out. Damon. |
Cold Steel | 02 Jun 2014 8:41 a.m. PST |
Thanks, Damon. Yes, I am interested in following up. They are the only US vendor with 10 mm Minifigs left in stock that I can find. |
Cold Steel | 02 Jun 2014 3:29 p.m. PST |
I finally heard back from Dragonhead today. Damon, if that was your doing, thank you. As suspected, my order hasn't shipped, but "will try to ship the order this week" For all the business owners out there, your performance is your best advertisement. We all know real life can get in the way of your best intentions. When that happens, COMMUNICATE! |
Garand | 03 Jun 2014 3:00 p.m. PST |
I sent out my inquiries. Word I got back was when the shoe dropped and they were told to leave their old location, the situation was complete and utter pandemonium! The owner is a good guy, so I'm sure he'll be good for it. Damon. |
Cold Steel | 07 Jun 2014 1:35 p.m. PST |
Follow up to this adventure: my order finally arrived today. It was shipped 6 weeks after it was promised to be shipped. Thanks again to Garand for your help. |