Peeler | 24 Jan 2014 4:17 p.m. PST |
Ordered £20.00 GBP worth of bases @ 2pm yesterday & they arrived by post midday today. Ordered & delivered within 24 hours. I don't see how they do it, but they do. |
Rhysius Cambrensis | 24 Jan 2014 4:21 p.m. PST |
Yeap, they are amazing! Apparently they are friends with The Doctor
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Cherno | 24 Jan 2014 4:25 p.m. PST |
I ordered a box of mdf bases and they arrived in no time along with my miniatures. Kudos to them, I say! |
Bravo Six | 24 Jan 2014 6:29 p.m. PST |
I have to chime in as well as I've recently experienced the same great service and super fast post from Tony. -B6 |
yorkie o1 | 24 Jan 2014 11:06 p.m. PST |
Ive been using ERM for all my bases for a good few years now, great service, never a problem. Highly recommended! Steve |
slugbalancer | 25 Jan 2014 3:50 a.m. PST |
I placed an order with Tony yesterday at 12:45pm and they arrived today at 9:05am. Well less than 24 hour turnaround. Fantastic. Also well done the Royal Mail. |
kreoseus2 | 26 Jan 2014 3:40 a.m. PST |
ERM are always excellent. The worst service I had from them was better than the best service from most other suppliers. I have ordered on a friday and it is in Dublin before 8.00am Monday. If he gets any quicker I will recieve an order and then have to phone up to place it. Superb customer service. Phil |
Peeler | 26 Jan 2014 7:17 a.m. PST |
:) LoL! He'll be delivering them as you decide what you want to order – you'll think it & there'll be a parcel at your door. |
Glorfindel777 | 26 Jan 2014 2:35 p.m. PST |
Have to agree – fantastic service. ERM really stand out. Phil
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cat herder | 27 Jan 2014 3:21 a.m. PST |
Hi Peeler, I received the same service. I think the guy who owns ERM is an insomniac with a van and no TV, he therefore as nothing better to do in the wee small hours than drive around Britain delivering orders he only received that day. In all seriousness excellent service, maybe he should buy BTD. |
Dexter Ward | 27 Jan 2014 3:45 a.m. PST |
Yes, they give unbelievably good and reliable service. Been ordering all my bases from them for a while now. |
TwinMirror | 13 Mar 2014 5:38 a.m. PST |
Just to let everyone know, Tony, who runs East Riding Miniatures, has been very ill and could do with our support. |
Bravo Six | 13 Mar 2014 3:05 p.m. PST |
Thanks for the update TwinMirror. I hope he gets well soon. My thoughts and prayers go out to him and his family. I guess that answers the question as to why my emails have gone unanswered. -B6 |
TwinMirror | 14 Mar 2014 7:22 a.m. PST |
thanks, bravo six. tony's a true gent and I hope he's recovering well. |
Thomas Nissvik | 14 Mar 2014 8:02 a.m. PST |
I had no idea. Been a while since I ordered from ERM but I have always been very happy with both service and product. Get well, Tony! |
jammy four | 15 Mar 2014 4:02 a.m. PST |
i have ordered a few times in the past and and spoken to Tony
..excellent service on all levels
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fleabeard | 17 Mar 2014 6:02 a.m. PST |
Service from ERM is always excellent, the turnaround time sometimes defying the laws of physics. Hope Tony's recovery is speedy and full. |
Peeler | 17 Mar 2014 3:05 p.m. PST |
Ah that's poor news, hope he recovers soonest. |