I signed up for the Defiance Games UNAC Marines pre-order special when they offered the special limited edition Gunny figure for all involved. The 3D render of the figure looks great and reminds me of Clint Eastwoods Gunnery Sergeant Highway character from Heartbreak Ridge and also the Capital Sgt Carter character from Warzone.
Anyways I received the box of marines when promised but with a note stating that Gunny would arrive later. Overall I was pretty happy with my UNAS Marines. However, I've only gotten to the point of de-spruing them into a box for later assembly.
About a year later, still no Gunny had shown up in the mail and I pretty much had forgotten about him. Occasionally I was reminded whenever I saw a notice for a new release from Defiance on TMP or some other site came up and inquired about when they'd release Gunny. I never got an answer back about Gunny however, and I pretty much gave up on it thinking that it was never made. However, now that I think about it, I don't think I ever really directly inquired to Defiance on the status.
Then a month ago I see a photo on their Facebook page of a finished Gunny model. I posted a comment on the photo that I see he exists and that I had never received my promised model.
I got a response back right away from Gary Pelletier apologizing that I was missed and to send him an email with my address and he'd correct this right away. I did send an email out with my address and reference to the original order. Then followed up a week later and recieved another apology that there was some confusion at their shop due to the Boston bombing. I recall on their Facebook page that they were shutdown around this time.
A few days ago I then received an email confirming the figure was sent out with a tracking number from Gary Pelletier. The package arrived last night with Gunny and few sprues of UNAC Marines.
I'd have to say that, despite all the issues raised here on TMP with Defiance, I think I was treated fairly given the mixup and Defiance did come through as promised. So I'd like to state some positive news about Defiance.
Overall I think their figures look pretty damn good and would like to sample the Germans and Bugs now. Now I'm looking forward to assembling these marines.