"Should manufacturers return to their news articles?" Topic

I often see "Hobby News Articles" where it seems that the manufacturers themselves do not care what people post there. In other words people ask questions about the products, but never get an answer from the manufacturer.

So… should the manufacturer return to his own news article an see what people have to say?

Yes, it is good manners.
No, it is only advertising.
I do not care.

Would be nice.

Their choice though and yes it can influence my purchasing.

Can do if they want. Don't think they should feel obliged to start entering into justification debate though, which is what always happens. Take it on board without a witchhunt I say.

Jaz
6sided.net – We Promote Our Members Blogs. Who Promotes Yours?

6sided… that is not the way I meant it to be (justifications).

I often see questions like:

When will they be released?
Are they compatible with X?
Who carries these in [insert country]?
Any plans to expand this range or is it a one off?

Most have contact info on their actual websites. No reason why if they don't return to the news article that a potential customer can't use the actual contact mechanism.

A news article that falls off a front page of a website frankly is a crap means of communication. There is no way to ensure the potential customer ever got the posted answer unless they post a reply.

There's also the issue that some new stories are picked up by Bill from websites etc, and so haven't actually been submitted by the manufacturer in the first place – indeed it's possible the manufacturer could occasionally be unaware of their story's existence….

There's also the issue that some new stories are picked up by Bill from websites etc, and so haven't actually been submitted by the manufacturer in the first place – indeed it's possible the manufacturer could occasionally be unaware of their story's existence….

Well there is three Nottingham based companies that come to my mind who always submit their own stories, but never answer comments!

i always look at comments on my posts, trouble is now i can't seem to post any on tmp.
i do not know why?
shaun

Would be a nice courtesy, but "should" might be a bit too strong. You can always email them with direct questions. Besides a lot of the questions have nothing to do with the news story, but will instead just be suggestions or questions about some other product from the same manufacturer" "when is X coming out?"

I like it when they do for immediate input.

I assume that some 'lurk', just to see if there is buzz.

Would be nice.

It would be nice, but most do not have the tme to monitor TMP 24/7.

Yeah, what the OFM sez.

I was under the impression that the submit news button was not active for news to be submitted.

@micropanzer Currently only advertisers can submit news

I wouldn't pass up the chance to get the valuable feedback from the news posts. Some of it needs to be taken with a grain of salt but most of the time it is valuable. Even if it is a simple question that never occurred to me. It helps me to explain the product better and the potential customer and others who have the same question get an answer.

Yes, it is good manners.

Yes, it is good sales technique.