Over a year ago I CANCELLED the CyberDefender service, (also home of 'My Clean PC' and 'Double My Speed' dot com etc
) when I got a NEW PC with new anti-viral/firewall and security software.
I duly notified them
.that I'd cancelled per their terms of notification in advance. Then I recently received notice that 'automatic renewal' was coming up
(nice of them to tell me so I could decline YET again) which I did
(in plenty of time to avoid charge, or so I thought).
Then, the 'congratulatory' email this morning about my 'automatic renewal' which was already charged to my bank account
.and that would put me into 'overdraft'
.
So I promptly called their 24/7/365 customer service line
to be given a recording that I'd 'called outside their normal business hours??????'
.so I left a message to CANCEL the service, refund the money AND I'd be disputing it with my bank and also notifying the BBB as I'd already 'opted out' of renewal
after having already PREVIOUSLY canceled the service almost a year ago!!!!!!
I will probably have to get a new 'debit' card because of this, which is another good reason for NOT ever leaving a debit or credit card on account with 'services' such as this or only using a 'pre-paid card' with a set amount which would be AUTO-DECLINED if they didn't 'listen', again!!!
I am 'slished'
.very, VERY SLISHED! and they are on Santa-thulu's 'NAUGHTY' list
.(I'll get them 'bumped' to the top and that means they might get the Marinara flavored 'Greetings' cards that he uses to FIND them
..Bwah-hah-ha!
Revenge of the TENTACLE? Not hardly
.I'm talking all-out WALL-to-WALL 'Hit-tentacular obliteration!'
Don't MESS with the BARTENTACLE!!!!
Sgt DWW-btod