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"Fenris Games good service" Topic


7 Posts

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415 hits since 18 Nov 2009
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Comments or corrections?

melvyn232 Inactive Member18 Nov 2009 9:25 a.m. PST

Just felt I needed to point out the excellent service I've had from Fenris games. Ian has sent me multiple e-mails to keep me abrest of delays in processing my order. Not only that they've thrown in some free stuff to apologise for the delay.
It's rare that a company takes the time to care so I feel that they needed some public praise. I can't recommend their bases highly enough to UK gamers – the cheapest and best quality I've found.

dwight shrute18 Nov 2009 12:56 p.m. PST

same happened to me – with my ebay buys from them .. great service , the best bases around ….

mattspooner Inactive Member18 Nov 2009 1:59 p.m. PST

I third the above….will definately use them again

6milPhil Inactive Member19 Nov 2009 2:24 p.m. PST

I fourth it. Charming range, charming folk.

mashrewba Inactive Member20 Nov 2009 2:26 a.m. PST

This is a great company -good prices and excellent service.

melvyn232 Inactive Member23 Nov 2009 11:04 a.m. PST

just ordered some more (in the vain hope it might force me to paint the stuff I bought at warfare), and Ian has kindly upgraded to first class post for no extra charge as a thank-you for returning custom and being patient with the last order. What a nice bloke.

BrianH28 Oct 2018 9:40 a.m. PST

They are not providing good service at the moment. I have an order from early August that has still not been filled, and my email inquiring what is going on was not responded to. I know they have had some problems but that is no excuse for taking money and not providing product and non-communication.

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