| blucher | 22 Oct 2009 2:01 p.m. PST |
Waiting for goods ordered well before the postal strike. sent one email to pete@theassaultgroup.com then another to Info@theassaultgroup.com and no reply. Order was placed on the 6th October – order no 2490 I want my toys :( |
| GoodBye | 22 Oct 2009 2:17 p.m. PST |
I usually get excellent service from TAG, I've ordered loads of figures and never had a problem. I'm sure Pete will get in touch with you. |
nnascati  | 22 Oct 2009 2:42 p.m. PST |
I got an order from them on Tuesday, took about 10 days from the UK to the US. |
| Wargamer Blue | 22 Oct 2009 2:44 p.m. PST |
I have ordered a lot of Vietnam/WWII stuff from TAG. The service has always been excellent. The website has a forum and Pete is on there everyday. Might be worthwhile signing up and posting a message. Good luck. |
| a1companion | 22 Oct 2009 10:41 p.m. PST |
Hi Blucher, If you can give me a 'real' name and order ID, i'll chase up your order
Try PM'ing me here at TMP. Cheers pete |
| blucher | 23 Oct 2009 5:16 a.m. PST |
hi, can you email me j.puxty@btinternet.com – order number is 2490 |
Troop of Shewe  | 23 Oct 2009 8:10 a.m. PST |
always had top class service from TAG, hopefully isolated glitch. |
| blucher | 23 Oct 2009 10:27 a.m. PST |
Im first time buyer so hopefuly this is just bad luck. Im slightly confused though at this point. PS i dont think i can send PM. |
| GoodBye | 23 Oct 2009 11:03 a.m. PST |
Pete, blucher can't PM you as he is not a supporting member. Perhaps the Ed will take time from instituting silly *bleeps* and rules and write for blucher? |
| blucher | 26 Oct 2009 10:55 a.m. PST |
still no replies or contact. What is one to do? Money went out of the account weeks ago. Ive tried sending emails several times. Have you sent to the email address I posted? Have you looked at the order number i gave? Im assuming this is an email exchange problem but seems very odd. I have checked my junk filter several times
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| blucher | 26 Oct 2009 10:59 a.m. PST |
ok sorry email recieved today. panic over! |