"WoTR orders direct from GW." Topic
8 Posts
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| ekessler507 | 28 Jul 2009 2:00 p.m. PST |
Not wanting to start an anti-GW rant thread, but looking for some help resolving an order issue. Has anyone else ordered direct from GW, not received everything, and not either gotten a backorder delivery or refund? |
| Griefbringer | 28 Jul 2009 2:03 p.m. PST |
Have you tried contacting them directly about the order? They have a pretty good reputation of settling problems with orders. Just make sure to provide all relevant information that helps in identifying the order. |
| Jovian1 | 28 Jul 2009 2:20 p.m. PST |
Contact or call them direct – they are good guys and should work it out with you. |
| jsmcc91 | 28 Jul 2009 6:34 p.m. PST |
I would also recommend calling them. I deal with them daily with no problems. Jay |
| LeadLair76 | 28 Jul 2009 6:58 p.m. PST |
I had a problem with a shipment once and I called and they sent me a replacement item out the next day. Just remember all that extra cabbage you spend on GW goes towards REALLY good customer service. |
| Landorl | 29 Jul 2009 8:25 a.m. PST |
I can't say that I like their pricing, but GW does have good cust service, so call! |
| JimSelzer | 31 Jul 2009 5:05 p.m. PST |
I have to agree that GW customer service is AAA++++ they messed up a bits order I made and I received 3 command packs and 3 heavy weapons teams of Imperial Guard for my troubles and they didn't mind that I wanted Praetorians as well |
| ekessler507 | 05 Aug 2009 3:30 p.m. PST |
Today, after a 48 days, I finally received my refund from GW for an item that was not shipped. My hat is off to John R. at GW's customer service for expediting my refund through their accounting department! |
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becomes reacquainted with some old friends.
