"Trouble getting to the ODGW site?" Topic

9 Posts

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McKinstry	25 Jul 2009 3:06 p.m. PST
I realize that the ODGW site is borderline legendarily finicky but up until today, I haven't had any major problems but I've tried 3 PC's with IE8, IE7 and Safari and nothing, bupkas, zip, zero. Is anyone having a positive result at? odgw.com I'm actually trying to spend money on their GQ3 product to no avail.
ElGrego	25 Jul 2009 3:15 p.m. PST
I'm having luck by using the IP numerical address: 72.167.173.126 using Firefox. Not sure I'd want to try to order from that addr though. The new GQ3/FAI supplement sounds great, eh?
McKinstry	25 Jul 2009 3:21 p.m. PST
Thanks ElGrego but no joy there either. I really want that supplement for my already painted US, French, Greek and Turk fleets. I'm stumped as to why or what the problem could be. I've got comcast cable as my ISP so I doubt that's an issue and I've had zero problems with any other site.
Editor in Chief Bill	25 Jul 2009 3:43 p.m. PST
odgw.com working fine for me. Using Firefox.
abelp01	25 Jul 2009 3:47 p.m. PST
Works on IE8.
McKinstry	25 Jul 2009 3:55 p.m. PST
I still keep getting an 'IE cannot open webpage' message. I appreciate the help and may just load Firefox out of frustration.
McKinstry	25 Jul 2009 4:13 p.m. PST
Well Firefox didn't work either but my laptop with a Verizon air card did. It must be my router or ISP but since that is the total extent of my computer knowledge, I may just hit things with objects since I'm a believer in percussive repair.
Charlie 12	26 Jul 2009 9:44 a.m. PST
ODGW is working on a permanent fix for the access problem and (hopefully) will have a new site up within the next few months. The problem has defied any bandaid fix and doesn't seem to have any pattern (which makes no sense, but sometimes that's what you get with computers…). In the meantime, they have a work around for anyone wanting to purchase; as soon as I get the details, I'll post it here. BTW, Bob, percussive repair, while not necessarily the correct method of problem resolution, is, nevertheless, widely accepted among the IT community in extreme cases (hey, at less it makes us feel better!).
Charlie 12	26 Jul 2009 8:07 p.m. PST
Ok, here's the work around for those having access trouble: As you are aware, we are experiencing problems with our web site. For those of you unable to access the web site and wishing to purchase any of our products, please contact me directly at cinc@odgw.com, and we can arrange a Paypal or credit card purchase offline. Cheers, CinC