"Artizan Designs, talk to me!" Topic
8 Posts
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| dualer | 05 Jan 2009 12:01 p.m. PST |
I sent an order to Artizan, one of my favourite figure companies, pre-xmas hoping for something good to open on the big day. Still waiting. Got paypal confirmation the same day I ordered, so no problem there. E-mail queries not replied to and can't even leave an answerphone message as the service is full. Anyone else experiencing problems? |
combatpainter  | 05 Jan 2009 12:14 p.m. PST |
Go to yahoo group. They are on there every two days. They are in process of re-structuring the business. Nick at Northstar will be running the retail end of it and Mike will do the sculpting and planning. They lost someone and were a bit backed up last I heard a few days ago. |
| combatpainter | 05 Jan 2009 12:17 p.m. PST |
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| PC473RG | 05 Jan 2009 1:28 p.m. PST |
It is more than possible the problem lies with the post office/Royal Mail rather than Artizan, good luck tracing your order though. |
| Mike Owen | 05 Jan 2009 3:28 p.m. PST |
HI Brian,
sorry you have had trouble getting through to us. I haven't had any e mails from you other than the one on the 22nd. You can e mail me direct at mike@artizandesigns.com.
Things have got a bit backed up over the holidays but all the pre Christmas orders were sent out, so it looks like it has gone missing. |
| dualer | 06 Jan 2009 11:45 a.m. PST |
Many thanks for the reply, I was starting to worry! If nothing else I joined your yahoo group. Will keep a weather eye out for the original order and send it back should it appear. Had the same problem last xmas with a Front Rank order and the original order pitched up at the end of January. |
| dooger | 09 Mar 2009 6:59 a.m. PST |
Dualer I wondered if your order turned up (and if so when)? I'm still waiting for a pre-Xmas one too which Mike was arranging to be done a couple of weeks ago. |
| Mike Owen | 11 Mar 2009 9:51 a.m. PST |
Hi Dooger,
Can you e mail me at mike@artizandesigns.com Regards,
Mike |
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