| Nick Nascati | 24 Jun 2008 3:31 p.m. PST |
Am I alone in having problems dealing with Little Wars in Texas? I placed an order almost 3 weeks ago for some of the Musketeer minis, I received an e-mail a day or so later that there would be a sizable back order. I am still waiting for the figures, and I have asked twice for updates. I got an answer to one! I received a quicker answer from Bill at Musketeer that the figures were on the way last week! |
| The Gray Ghost | 24 Jun 2008 4:04 p.m. PST |
At least You got a reply I can't even get that out of them. |
 Extra Crispy  | 24 Jun 2008 7:05 p.m. PST |
I used to shop with them and the service was very good but there has been, I understand, a change in ownership and there have been a number of threads about some issues they have had. If you are in the US a call might be in order… |
| Nick Nascati | 24 Jun 2008 7:22 p.m. PST |
Even calling is problematic. They apparently have very odd hours, and two different phone numbers, both of which get tapes! |
 Doctor X  | 24 Jun 2008 8:27 p.m. PST |
I emailed them a few weeks ago trying to place an order.
Forget it now… I went somewhere else. |
 Murphy | 24 Jun 2008 8:58 p.m. PST |
From what I have heard, ever since Chris took over and the move AND then the fire, the hours and service at the store are very VERY hit and miss… I can't get responses to my emails, or answers back, and seem to get a few voice mails and that's it. Not sure what is going on, but if you can't get any service from them, I would say simply, forget about it and try somewhere else… |
| Rudysnelson | 25 Jun 2008 6:25 a.m. PST |
I was concerned when Little Wars did not attend Bayou Wars in New Orleans as they have been a fixtures as a dealer since they openned. I hope things get worked out. They are the main importere for several UK companeis for US customers to get ranges from. Nelson Time Portal
In Business Since 1983 |
| kevin smoot | 25 Jun 2008 1:50 p.m. PST |
alas, service falling to  seems to be a pretty common thing when a change of ownership or management happens. |
| galenus | 25 Jun 2008 4:17 p.m. PST |
I was actually in the store this past Saturday the 21st. I don't know much about their apparent ownership changes or the like but the inside of the store seemed much more organized with a larger selection than when I was last in there 6+ months ago. But I can't speak for their non-face-to-face offerings. |
| The Gray Ghost | 26 Jun 2008 5:53 a.m. PST |
I hope things get worked out. They are the main importere for several UK companeis for US customers to get ranges from. So do I.
I get all My Musketeer and Assault Group from them |
| coopman | 26 Jun 2008 12:18 p.m. PST |
Another source of good customer service gone, along with warweb. |
| elcid1099 | 26 Jun 2008 1:55 p.m. PST |
What's up with Warweb? I had no problems the last few times I shopped there earlier this year. |
| The Gray Ghost | 28 Jun 2008 6:16 a.m. PST |
The last order, and I mean The Last Order, I got from them was four months late and one pack short. |
