| Smokey Roan | 07 May 2008 6:55 p.m. PST |
I saw them in person at RECON, and met the man (Bob as I recall, very nice dude!). Great! They are truly as good of horror figs as you will find. I just wish I could paint like there painter! |
| FriendofJohnHolly | 07 May 2008 7:20 p.m. PST |
I'd like to thank Geoff at LKM for his prompt response to emails and quick turn-around on orders. My figures were delivered a week after I ordered them, and nothing was missing or damaged. Geoff even reminded me of a discount I had failed to take advantage of. Thanks! |
| Whatisitgood4atwork | 07 May 2008 10:58 p.m. PST |
Praise seconded. I haven't bought anything for a while but have a heap of 15mm Swiss and Landsknects from these guys. Very good service, they broke speed records getting my orders from UK to NZ, and the one minor prob I had with some castings was immediately and cheerfully put right. Among the best service I've had from wargame businesses. |
| GeoffQRF | 07 May 2008 11:54 p.m. PST |
Thanks guys, I shall pass your comments on to Chas, Sarah and Martin in the factory. Bit confused by Smokey's comments, as we haven't got a Bob and as far as I know we don't make any horror figures! :-) Geoff
Feudal Castings, Freikorp15 and QRF
quickreactionforce.co.uk |
| paulkit | 08 May 2008 2:22 a.m. PST |
Geoff – you've forgotten the `z's, and your lovely carniverous plants. :-) P |
aecurtis  | 08 May 2008 3:20 a.m. PST |
Nothing missing or damaged! Woo-hooo!!! When you find that to be a cause for celebration, you know that your expectations of performance in the miniatures industry has just about bottomed out. Nothing against QRF/LKM: they've always done pretty well by me (there *are* those Rolls, Geoff…). But there really *are* companies out there dealing in… oh, for example, 1:100 scale WWII ministures, from whom an error-free shipment would indeed be a remarkable occasion. Or is that just too cynical? Allen |
| GeoffQRF | 08 May 2008 3:57 a.m. PST |
Paul, Ok, but who's Bob?? :-) When you find that to be a cause for celebration, you know that your expectations of performance in the miniatures industry has just about bottomed out. No Allen, not cynical at all and a very valid point. I've commented before about the absurdity of comments of praise that "my order arrived with everything I ordered". That's how it should be, isn't it? I try to view "nothing missing or damaged" as the normal standard level of service we should be supplying on every occasion, not a higher than normal level of customer service. To my mind, anything less than that is a drop in service. Geoff (Allen, someone is supposed to be re-mastering those RRs for us) |
| Earl of the North | 08 May 2008 4:33 a.m. PST |
I think Smokey's post is a bug, second time i've seen it now….the second post is the first post. |
| Smokey Roan | 08 May 2008 5:41 a.m. PST |
Yep, the Cthulhu Bug strikes again! |
| aecurtis | 08 May 2008 6:24 a.m. PST |
"(Allen, someone is supposed to be re-mastering those RRs for us)" Don't worry; that hasn't slipped my mind.  Thanks, Geoff! Allen |
SeattleGamer  | 08 May 2008 1:35 p.m. PST |
Yes, the bug. The thread title was Comfy Chair Minis. They make a horror game, and associated minis. Then I enter the thread, and the title changes to Praise for LKM Direct, and find some nice comments about LKM and I'm going HUH? What happened to Comfy Chair? Haven't seen a TMP bug in a long time. |
| GeoffQRF | 08 May 2008 1:49 p.m. PST |
Nice to see they were nice comments though :-) |
